More Fun with Yahoo!

You know what I love about the Internet? It's the way our stressful workaday lives have been eased through the valuable assortment of online tools that deliver information to our fingertips. Compiling sales and marketing reports used to require wading through piles of data and converting it into a usable form. Now, one merely needs to set the date range and all becomes clear.

Unless, of course, you're using Yahoo! Search Marketing, hereafter to be known as Boohoo! Search Marketing for the anguish it causes each time I dare to make sense of its bewildering interface and substandard tools.

Today, I made the mistake of trying to figure out what my pay-per-click keywords have been doing over the past year. Simple enough in Google--just set the date range, and the data magically appears. MSN's AdCenter won't let me specify a date range, but they will give me year-to-date data, which is just as useful. Truth be told, that functionality might be there, but there was a friendly dropdown menu offering me a good approximation of what I wanted, so I used it.

I saved Boohoo! for last, expecting, rightfully so, to be frustrated and defeated by their interface. Their 20-minute automatic logout "feature" also turns every Boohoo! adventure into a fast-paced game of Beat the Clock that I need to postpone until late in the day out of concern for the well-being of my coworkers and anyone else who might be in earshot.

For a change, clicking on the "Reports" link actually took me someplace helpful, and I could find the account report I wanted. I entered my date range, and waited for the report to appear.

Instead of getting a report, I received the following error message:

The date range is limited to 95 days.

Wow! A whole 95 days of tracking! Just what I needed for those quarterly reports. Unfortunately, I'm working on an annual report, so 95 days doesn't do me a damn bit of good. Had I known that my reports were limited to 95 days, I might have set up a system to download and compile them every quarter. I also might have done the smart thing and never gotten involved with Boohoo! Search Marketing.

This lack of functionality is a joke, right? There's another link somewhere I can click where it says, "We were just kidding," and gives me the data, right? No? Well at least it should be fast when I request my quarterly reports, right? One 90-day date range later, instead of a report, I get this message:

Your request is currently being processed. To obtain your report, return to this page and enter your request again. If the request has been completed, the report will be displayed at that time.

Awesome! Low functionality and slow response times! It's like tripping back in time to the 28.8 modem days. And the best thing is, every time you click on the little calendar icon to change the date range, it defaults to today's date! Think of the fun you'll have trying to figure out what the heck you're trying to do as Boohoo! error messages fill your screen--and by "fill," I mean appear in tiny, almost unreadable text.

And to think Boohoo! is working overtime to release the new and improved version of Search Marketing. Guys, you can't make a diamond any more perfect. Please, I beg you, leave the damn thing alone, subcontract to Google!, and let the rest of us get some work done.